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Data Policies

7

Ezytrack Zimbabwe Data Policy

Introduction

This Data Policy outlines Ezytrack Zimbabwe’s commitment to protecting personal
information in compliance with the Zimbabwe Data Protection Act [Chapter 11:12]. Ezytrack
is dedicated to ensuring data privacy, transparency, and accountability in the collection,
processing, and storage of personal information. This policy applies to all data we collect,
store, and process through our website, www.ezytrack.co.zw, and related services.

1. Purpose and Scope

Ezytrack collects only the information necessary to provide services, enhance user
experience, and comply with regulatory requirements. This policy governs all personal and
non-personal information collected, processed, or stored by Ezytrack in Zimbabwe.

2. Data Collection

Ezytrack collects information directly from users for specific purposes, including:

    • Contact details: name, email, phone number
    • Account and billing information: username, password, billing address
    • Transaction details related to user activities on our website
    • Technical data: IP address, browser type, and website interactions via cookies

3. Data Use

Ezytrack uses personal information solely to:

    • Provide requested products, services, and customer support
    • Manage user accounts, process transactions, and deliver order confirmations
    • Improve website functionality, conduct research, and personalize user experience
    • Send product updates, service changes, and marketing communications (with user
      consent)

4. Data Storage and Security

Ezytrack applies robust security measures to protect personal information against
unauthorized access, modification, or disclosure. We retain data only as long as needed for
the purpose it was collected or as legally required. Data storage practices are regularly
reviewed to maintain data integrity and confidentiality.

5. Data Sharing

Ezytrack shares personal information only as described below:

    • With third-party service providers (e.g., customer service, payment processing),
      authorized solely for necessary services
    • When legally required, such as in response to lawful requests or regulatory
      obligations
    • To protect Ezytrack’s rights and safety or to prevent fraud
    • During corporate restructuring, mergers, or asset sales, with notice provided to users

Ezytrack does not sell personal data to third parties for their own marketing.

6. User Rights and Access

In line with the Data Protection Act, users have the right to:

    • Access and review their personal information held by Ezytrack
    • Correct inaccurate or outdated information
    • Request data deletion when it is no longer necessary for processing
    • Withdraw consent for data processing at any time

7. Cookies and Tracking

Ezytrack uses cookies to collect general usage data for website performance and marketing
purposes. Users can manage cookie settings in their browser, although this may impact
some website features.

8. Policy Updates

Ezytrack may update this Data Policy to reflect changes in laws or service updates. Users
will be notified of significant changes through our website or by direct communication.

Contact Us

For questions or concerns regarding this Data Policy, please contact Ezytrack at
[email protected].